The KSP Advantage - Supporting You Every Step of the Way

When you reach out to KSP Technology, you’re taking the first step toward hassle-free IT. From the initial consultation to onboarding and day-to-day support, we’ll make the process easy and transparent. Many of our clients have remarked how smooth and reassuring the transition to KSP was – and it all starts with that first conversation.

We don’t just fix IT problems—we stop them from happening. Our fully managed and hosted IT solutions ensure security, reliability, and scalability, giving you the freedom to focus on growing your business.

Partnering with KSP means gaining more than tech support—you gain a dedicated IT partner deeply invested in your security and success. Let us handle your IT worries so you can confidently focus on serving your customers and growing your business, knowing expert help is always just a phone call away.

100% Local, 100% Accountable

With our head office and Data Cente in Regina, Saskatchewan we’re local folks who understand local business challenges. Our leadership and staff live and work in the communities we serve. When we say we’ll do something, we do it – and if we fall short, you know where to find us. That local accountability builds trust. Plus, by having our own infrastructure (like our data center and cloud platform) here in Saskatchewan, we maintain direct control over quality and security, rather than outsourcing to faraway third parties.

FULLY Managed, Worry Free IT

With our fully managed model, we proactively handle maintenance, updates, backups, security – all the behind-the-scenes work – so you experience IT that just works. Our clients often tell us they finally have “peace of mind” about IT after signing on with KSP. If you’ve ever been in a constant break/fix cycle or felt in the dark about your IT status, you’ll find our service refreshingly comprehensive and transparent. We don’t wait for problems, we prevent them; and we keep you informed with regular reports and planning meetings, so there are no surprises.

Responsive and Personalized Support

When you need help, you won’t be stuck in a ticket queue abyss. You’ll call us and a real person will answer (during business hours, it’s our promise). We strive for rapid response – our goal is to have a technician working on urgent issues within 15 minutes or less, because we know downtime costs you. Even for non-urgent matters, we respond quickly and schedule a fix promptly. And importantly, we treat your team with patience and respect. We know IT issues can be stressful; our job is to ease that stress, not add to it. One client described our support as “fast, very fast. A business can’t afford to be down, and KSP gets that.” That mentality is ingrained in our team.

Strategic Partnership

We’re not just IT fixers; we’re business enablers. We take time to learn your business processes and goals so we can align technology accordingly. Through regular TBR consultations (Technology Business Reviews), we help map out how IT can support your growth – whether that’s scaling up to new locations, improving cybersecurity maturity, or implementing a new collaboration tool. We’ll talk to you about ROI, risk management, and long-term planning, not just speeds and feeds. And because we work with clients in various industries, we can share best practices and fresh ideas we’ve seen succeed elsewhere. Consider us part of your strategic team – your success is our success.

Client Success and Testimonials

We’re incredibly proud of the feedback we receive from our clients. Many have kindly provided testimonials and recommendation letters, some of which you can read on our Testimonials page. Hearing things like “KSP has been providing IT services for us for 5 years… professional, detailed and always willing to assist in a timely manner” (from a engineering firm client), or “KSP freed our time to invest in our business, not our computers” truly motivates us to keep raising the bar. Our high client retention rate and referral business are the best proof of the value we deliver. We invite you to check out those success stories – and we hope to earn the right to have your story among them in the future!

THE KSP ADVANTAGE

How We Compare to Other IT Providers

FEATURE

THE KSP ADVANTAGE

Traditional IT Providers

Break-Fix IT Services

Data Hosting & Security

Locally hosted in our own secure data center with full control over security & compliance

Uses third-party cloud providers (data may be hosted outside of Canada)

No hosting solutions provided

IT Support Model

Proactive IT management – We prevent issues before they happen 

Reactive support – Issues are only fixed after they impact your business 

Pay-as-you-go – No long-term IT strategy or prevention

Cybersecurity Protection

Enterprise-grade security, 24/7 threat monitoring, and compliance-ready solutions 

May offer basic security, but often lacks proactive threat monitoring 

No built-in cybersecurity strategy

Support Availability

Fast, local IT support based in Saskatchewan 

Call centers or outsourced support

No guaranteed response times

Scalability & Future Growth

Custom IT strategies that grow with your business 

Often provides one-size-fits-all solutions 

No strategic IT planning

Cost Structure

Fixed, predictable monthly pricing – No hidden fees 

Monthly pricing may include unexpected add-ons 

Pay-per-issue – Costs fluctuate unpredictably