I originally wrote this article a month ago, and obviously since then many things have changed. We have a new iphone, rim was down basically world wide for almost 3 days and sasktel has been having their own issues with 3G.
While I’m not a huge apple fan, I’ve slowly becoming a fan of the iOS products and to keep Phil Symchych happy, I have to admit that I am a fan of their laptop hardware, however I’m still not a fan of the Apple OS.
I’ve been a long time fan of the blackberry and hung on but since I’ve had my iPhone for the last few months I’ve come to realize that I just can’t live without the apps.
“There’s an app for that” it’s true! There is literally an app to solve almost all your problems whether you needed it solved or not.
For example, my family and social circle for that matter uses Blackberries for the most part due to one specific app. Blackberry Messenger aka BBM, There is an app called What’s App that allows you to message blackberry and even android users. I can stills end videos pictures etc.
A big part of our life at KSP is customer support and we like to keep our customers happy. So another solution I was looking for is a way to easily manage our customers servers and desktops from our phones.
Not only did I find one way to do it, but I found two!
The iphone has a vpn server feature. This allows us to securely connect to each of our customers and use our vnc desktop software to connect and do our work.
We also have the option of using RDP also known as Remote Desktop or Citrix, I’ll talk about that more in another post.
Our next issue has been sasktel and the 3G network. This is a temporary issue and will be fixed, but Apple and CounterPath have made it very easy to run voip on our iphones and connect back to our office system over WiFi and we don’t skip a beat. I just can’t say the same for blackberry.
So lets do a quick comparison of the capabilities of both devices and what they have going for them:
BBM, Ultra Secure Email
Skype (Video Chat), Voip (Remote Office Phone), Secure Email, VPN capabilities, Remote Control Apps, Consistent Apps from Tablet to Phone.
What about the Playbook? Isn’t that better? No, not yet.
I get asked about this a lot, and honestly I like the playbook better. If it had the apps I would be writing a completely different article, but they just aren’t there yet. I would say give it a year, there are a lot of things in the works.
I know some of you are saying hey, android is pretty great too, what about them? And while I can’t count them out, Android isn’t built around a Microsoft Exchange world, it’s built around Gmail, because our business is very much based on Microsoft Exchange we lean towards phones that integrate well. Android can do it, but it’s not always for the faint of heart. For a smooth operation apple and blackberry just can’t be beat. however the apps for android are great.
I’m positive things will be changing again in about 2 years or so, or whenever microsoft nails windows 8 on tablets and phones. But for now, Apple just can’t be beat.