Before we partnered with KSP Technology, we had an extremely outdated infrastructure and equipment that wasn’t up to par. KSP replaced our server and put us into a Citrix environment, and kept us informed in their reasoning every step of the way. Essentially, they brought us up-to-date with current Technology. We were using tape for backups and KSP updated us to a cloud backup solution. They also made our business more secure by implementing a firewall, as we had no firewall prior, resulting in a far more effective and secure disaster recovery plan.
Overall, KSP has provided unmatchable customer service with a tremendous quality of service that has resulted in minimized downtime and disruption. We have peace of mind knowing there is a Team of experts behind us, guaranteeing high levels of service and solutions that give our business a competitive edge.
