Sloth Astronaut is our De Facto Mascot and the occasional Help Desk Manager at KSP Technology Inc. We asked for his input on a few quick and easy steps clients can take to solve a simple glitch on their own.
1. Is the device On
2. Check your Cables
3. Restart Application or Program
4. Read any Error Message (because it might just tell you whats UP!)
5. Reboot your device
Send us your comments and funny stories about YOU needing this advise!