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Customer Service Excellence

Eat, breath, and sleep what you love!

May 6, 2014/0 Comments/in Customer Stories /by

It’s no secret we love our clients …and when the feeling is mutual – it’s a beautiful thing!  Earlier this week, we received the following email *blush* :

We are approaching our Mother’s Day and May Long Weekends for yet another year.  These two Saturdays account for almost 10% of our YEARLY sales (May accounts for 60% of the total years income), needless to say, having our entire computer network crash last year on Mother’s Day sort of sucked.  It affected us, our managers, our customers and our sales.

With your help we were able to get this problem fixed.  Now that we are fully on board with IT support from KSP Technology, I am confident that this won’t happen again.  As an independent business owner, I know my products inside and out.  I eat, breath, and sleep my garden centre. I am happy to work with another, like-minded business owner, such as yourself, that feels the same way about their business.

Knowing that KSP Technology has us covered has taken a huge weight off of our shoulders and allowed us to focus on what we need to do to be as successful as possible.

So thank you and here’s to another great Month of MAY!

 

Karen Van Duyvendyk

Dutch Growers

flower 2

Thank YOU, Karen, for allowing us the opportunity to work with you. Dutch Growers is an amazing business led by inspiring people. Helping great clients achieve their goals is what we are about and validates why we eat, breath, and sleep technology.

With Mother’s Day coming up this weekend, check out Dutch Growers! They have the best home and garden gift shop in town and an incredible selection of plants for every occasion…and, more importantly, the people are incredibly knowledgeable and helpful. More on Dutch Growers here.

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KSP Technology
101-2825 Saskatchewan Drive
Regina, SK S4T 1H3
p. 306.352.4577
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e. info@ksp.ca

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