At KSP Technology Inc., your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://ksp.ca and use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information:
When you contact us, request a quote, or use our services, we may collect personal details such as:
- Full Name
- Company Name
- Email Address
- Phone Number
- Job Title
- Billing and Mailing Address
Technical Information:
We may collect non-identifying information through cookies and analytics tools such as:
- IP Address
- Browser type
- Device information
- Pages visited and time spent on site
Client Data:
For managed service clients, we may collect and store additional data necessary to deliver our services. This may include access credentials, system logs, and device metadata. All such data is treated as confidential.
2. How We Use Your Information
We use the collected information to:
- Provide and manage our IT and hosting services
- Respond to inquiries or service requests
- Improve our website and customer experience
- Send relevant communications (with your consent)
- Meet legal, regulatory, and contractual obligations
3. Information Sharing and Disclosure
We do not sell, rent, or trade your information. We may share your data with trusted third parties only when necessary to:
- Deliver our services (e.g., Microsoft 365, hosting providers)
- Process payments or accounting services
- Comply with legal requirements or law enforcement
All third-party service providers are required to uphold similar privacy standards.
4. Data Security
We implement industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted communications (SSL)
- Role-based access controls
- Regular vulnerability scans and software updates
5. Cookies and Tracking
Our website may use cookies and other tracking technologies to enhance your browsing experience. You can adjust your browser settings to refuse or delete cookies. Please note that some site features may not function properly without cookies.
6. Data Retention
We retain your information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Support our internal recordkeeping and analysis
7. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, such as:
- Accessing your data
- Requesting corrections or deletion
- Objecting to or limiting data processing
- Withdrawing consent for marketing communications
To exercise your rights, please contact us at info@ksp.ca.
8. Third-Party Links
Our website may include links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review it regularly.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
KSP Technology Inc.
101-2825 Saskatchewan Dr. Regina, SK
Regina, SK S4T 1H3
Phone: (306) 352-4577
Email: info@ksp.ca