Partnering Since 2017: Streamlined IT Operations & Hosted Desktop Solutions
I can confidently say that partnering with KSP Technology has been instrumental in streamlining our operations since contracting with them in 2017. Their team is incredibly responsive, ensuring that any issues are addressed promptly and efficiently, minimizing disruptions to our business. The professionalism and expertise of their staff are second to none. Since implementing their […]
Emergency IT Response & Municipal Government IT Security
We initially reached out to KSP Technology in a moment of urgent and critical need. The immediate and thoroughly professional response we received demonstrated from the outset that KSP’s commitment to serving its clients is its greatest priority. As KSP’s first municipal government client, we can attest to the fact that their entire team is […]
Infrastructure Modernization & Secure Disaster Recovery with Citrix Migration, Cloud Backup & Firewall
Before we partnered with KSP Technology, we had an extremely outdated infrastructure and equipment that wasn’t up to par. KSP replaced our server and put us into a Citrix environment, and kept us informed in their reasoning every step of the way. Essentially, they brought us up-to-date with current Technology. We were using tape for […]
Hosted Server & Citrix Migration Eliminates Downtime & Boosts Productivity
Since we changed to KSP, our overall productivity has increased. They migrated us from our in-house server to a hosted server environment which has almost completely eliminated our downtime during work hours. They are able to proactively work behind the scenes to monitor our system and complete adjustments after hours as needed to maintain ideal […]
Multi‑Office IT Support: 5 Years of Citrix Workspace, Cisco Phone & Help Desk Ticketing
KSP has been providing IT services for WestExcel for the past 5 years. We utilize a Citrix digital workspace and Cisco phone system – allowing our employees to work productively between 3 offices in Saskatchewan, British Columbia and Alberta. Kevin and his team are professional, detailed and always willing to assist in a timely manner. […]
Seamless IT Support Transition & Improved Server Uptime
Changing support providers is a big decision – particularly when you consider the implications to cyber-security. Throughout the process, KSP Technology did an incredible job providing the information we needed, addressing our concerns, and answering our questions. KSP Technology made a tough decision easy. The transition has been smooth and easy. I’ve stopped worrying about […]
Rapid IT Response & Professional Managed IT Services
I have never experienced such rapid response time until we started working with KSP Technology. It is so much different dealing with people who act professionally day in and out. You have no idea the terrible service I’ve had to deal with previous providers.
10 Years of Reliable Off‑Site IT Support & Cybersecurity Solutions
We have worked with the team at KSP for over a decade now. They have always served as our off-site technology department, providing all of our hardware, software, service and support. As we’ve grown they have always been there to offer technology solutions to be more efficient and safer, and accommodate not only a growing […]
Smooth IT Transition & Minimal Downtime for 3 Years of Worry‑Free IT Operations
Making the switch for us was smooth — albeit not worry free. The anxiety and fear of switching (and all the hassles that come with it) created significant anxiety; fortunately, we quickly realized that a smooth transition is possible. We experienced virtually minimal downtime as the day and time of transition was planned and coordinated by KSP […]
