OMG! SnapChat is like, totally not safe!

This topic has been coming up a lot lately with people we know, especially from adults with kids and teenagers. For those of you who don’t know what SnapChat is, it’s basically an app that lets you take a picture, send it to someone, and after 10 seconds or so it deletes it from the receiver’s device and prevents them …

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Eat, breath, and sleep what you love!

It’s no secret we love our clients …and when the feeling is mutual – it’s a beautiful thing!  Earlier this week, we received the following email *blush* : We are approaching our Mother’s Day and May Long Weekends for yet another year.  These two Saturdays account for almost 10% of our YEARLY sales (May accounts for 60% of the total …

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Don’t be Held Hostage!

It has become a common trend for IT providers to hold their clients’ services for ransom. This is in attempt to keep their clients by fear of losing their services, instead of doing a good job. Here are a few tips on how you can keep your services running and not be at the whim of a controlling 3rd party …

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History of the Handheld Device in Pictures

Recently we re- posted an article called “Millennials Are Consumerizing IT”  by Ladan Nikravan from CLO Magazine. She wrote, that today generation considers connecting to the internet as important as air, food and water. So this got me thinking to how we got to where we are today, and why we are so connected to our devices. I thought we …

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From the Help Desk: 5 Easy Self Diagnostic Tips for IT

Sloth Astronaut is our De Facto Mascot and the occasional Help Desk Manager at KSP Technology Inc.  We asked for his input on a few quick and easy steps clients can take to solve a simple glitch on their own. 1. Is the device On 2. Check your Cables 3. Restart Application or Program 4. Read any Error Message (because …

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2014 Paragon Awards Finalist for Customer Service

By Kevin Pare for KSP Technology Inc I am very proud to announce that we have been selected as a finalist for the Regina Chamber of Commerce Paragon Awards in the Excellence in Customer Service category.  A quick review of current and past finalists fills our company with pride to be among some of the best-of-the-best.   It has been …

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Jaret’s Amazing Tips #201

By Jaret Gillies As our clients are well aware, I am the VoIP expert at KSP. I want to speak about the versatility of our Business Phone Networks and more specifically the ability to use a Softphone -Client for mobile use. A Softphone-Client by definition is software that allows you to make calls over the internet, often mimicking a traditional …

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Reasons Why I Love My Job #102

By Eric Hunter Ask any of our clients who have had issues with computer viruses, not only is it a royal pain, but it also leads to employee downtime. Currently we have been testing Symantec Endpoint Software internally with great success. We hope to have it tailored to our clients’ needs very soon and deployment available in the next month.  …

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Rocket Your Business to The Cloud

The Pro’s and Con’s of Cloud Computing By Greg Reid for KSP Technology Inc. The idea of cloud computing has been around since the 1950s and the infancy of the computer age.  The ‘want’ has always been there for a point-to-point sharing tool but the problems have been in the bandwidth speed and availability of the internet.  Step forward 60 …

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